Welcome to our new updated website. Come on in and nudge around. You will find the latest Apple products and services that TBI Computer has to offer.
TBI has been serving the Fairfield County area for 21 years, no kidding! We love to share our passion for Apple’s awesome products with you. We hope you will find our enthusiasm for all things Apple reflected in our website.
TBI is an Apple Authorized Service Provider. Our certified technicians will work diligently to diagnose and repair your Apple products. We are also an Apple Authorized Reseller selling a wide variety of both Apple and other products.
We plan to keep you updated with the latest news regarding Apple, it’s products and our services. We hope you will find the information here helpful and informative. We welcome your suggestions.
TBI Computer Hours:
Monday-Friday 9AM – 6PM
Saturday 10AM – 4PM
FROM THE BLOG
Wireless Setup Basics
Posted on March 6, 2014
by Steve Goethner
Good coverage in your house starts with the placement of the internet modem because the router typically goes next to it. The best place is high, middle of the house, second or third floor and centered. The 2 worst places are the basement, especially in a corner, and the kitchen.
The signal does not go through metal, stone, brick, etc. Appliances like the refrigerator, microwave, dryer, also mess up the signal.
Most routers are called dual band. This means that they can have a network running at 2.4 GHz and another network running at 5 GHz. Out of the box, the networks are blended together. I recommend changing the settings to have 2 separate networks and then use the 2.4 GHz. In theory, the 5 GHz is faster, but I find that the 2.4 GHz goes through the walls better. And, unless your modem connection is over 30 Mbps, the 2.4 GHz is fast enough to keep up.
For any other questions, call us at TBI Computer and we’ll be happy to help you work out the details!
We are Moving!
Posted on February 21, 2014
Do you know what is happening on March 1st this year? Have you read your horoscope? Have you perused the internet? You may not find this event anywhere except at TBI Computer.
We are moving! We have a date! March 1st. Although everything is subject to change, we hope this event won’t be one of them. I happened to notice there is a New Moon on March 1st which I find auspicious. A new moon symbolizes new beginnings and I can’t think of a better time to move than that.
We look forward to seeing you in our new location.
181 Westport Avenue, Norwalk CT 06851
Posted on January 27, 2014
by Dion Francis, Sales Consultant, TBI Computer
Protecting your Apple laptop computer from liquid spills is the best way to avoid costly damage to your laptop and avoid potential loss of data. Spilling liquid on your computer causes damages that can cost anywhere from $250.00 to $1100.00. Consider spending the $25 to $30 for a keyboard protector and always back up your data using Time Machine at least once a week using an external hard drive. Both accessories can be found at TBIComputer.
For your information, the terms and conditions of Apple’s warranty excludes damages due to liquid spills, among other things. This means that you will have to bear the total repair costs. This also means that even if your Mac is working perfectly fine after a liquid spill, if something needs to be repaired for some other reason later on down the line, Apple has the right to refuse warranty coverage.
Does this mean that after a liquid spill it’s the end of the line for your Mac? No. There are a lot of things you can do, assuming that the logic board isn’t fried from the spill.
If the liquid gets into the keyboard, there is a very high chance that it may penetrate through the gaps into the guts of your Mac. The very first thing you should do is shut it down (press and hold the power button) and pull the power cable and other attachments out. Bring your laptop to an Authorized Apple service location to assess the amount of damage to see if your device is repairable and the data is retrievable. Remember, the longer you wait, the more corrosion can build up on the logic board, which will eventually cause irreparable damage to the components in the device.
Understanding Time Machine http://support.apple.com/kb/ht1427
It’s Always Time to Back Up!
Posted on January 7, 2014
by Tom Soltes, Apple Certified Mac Technician, TBI Computer
As an Apple Authorized Service Provider we are confronted daily with repairs where the hard drive has either died or data has been corrupted for various reasons. We often discover there has been no back-up of the data and therefore great loss. A few simple procedures could have prevented this loss.
1.) Always back up your data!!!
TBI Computer offers a wide variety of external drives which are relatively inexpensive and when used on a regular basis will do a great job of data backup. Although there are a variety of back up programs we highly recommend using Apple’s Time Machine backup utility. The set-up preference for Time Machine is found in the System Preferences. The application for Time Machine is found in the Applications folder. A wireless Time Capsule can be purchased if you do not want to keep hooking up an external drive and is relatively easy to set up. When tragedy occurs we have found that Time Machine seamlessly restores lost data.
2.) Use multiple backup techniques:
The sad fact is that External drives and Time Capsules can also die. We have seen it all too many times where a customer has brought in their only backup drive for repair because it died and now that needs expensive data recovery. We recommend a main external hard drive or Time Capsule for your main backup but then use some alternate backup methods including:
- A second external hard drive is the best, most complete option. Just remember to back up frequently enough that if you do have a major data loss, you will have enough backed up that it will not devastate you.
- Offsite backup companies like CrashPlan keep your important information backed up in the “cloud,” which means it is backed up on a set of servers in some unknown location. These organizations often guarantee backup and safety.
- Burn CD’s/DVD’s of things such as irreplaceable documents, photos and music and store multiple copies in various places. When crisis happens such as fires, hurricanes and theft, any copy can be jeopardized or lost.
3.) Get training for backing up
TBI Computer can provide private training for a nominal fee and we can tailor the training to your needs. Also check our website www.tbicomputer.com/training for occasional classes in data backup.
From Our Customers
- ~ Thank You
"Thank you for all your help! My computer and I are very happy! - J.S., Weston,"
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